Awards

Tripadvisor®TRAVELER'S CHOICE

Best of the Best category, ranking 9th for Top Hotels in Mexico, and 25th in the Luxury category in Mexico.

Conde Nast 2024 Award

Ranked #9 on the Top 20 Resorts in Eastern Mexico

U.S News & World Report Award 2023

Identifies the best hotels using a comprehensive methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings.

Tripadvisor®TRAVELER'S CHOICE

Certificate from TripAdvisor® for delivering fantastic experiences to travelers!

U.S News & World Report Award 2022

Identifies the best hotels using a comprehensive methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings.

Condé Nast Travelers Readers' Choice 2021

Ranked #9 on the Top 20 Resorts in Eastern Mexico

Tripadvisor®TRAVELER'S CHOICE

Certificate from TripAdvisor® for delivering fantastic experiences to travelers!

U.S News & World Report Award 2021

Identifies the best hotels using a comprehensive methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings.

AAA's Official Five Diamond Rating

For luxurious accommodations showcasing sophistication and comfort

Leading Hotels Of The World

Member of the LHW brand's quality and distinctiveness standards

Islands Magazine Award 2020

Best All-Inclusive Resort For Couples - Mexico

U.S News & World Report Award 2020

Identifies the best hotels using a comprehensive methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings.

2020 Gold Travvy Award

Best All-Inclusive Luxury Resort - Mexico

2020 Silver Travvy Award

Best Honeymoon Hotel/Resort - Mexico

Travel Weekly Magellan Awards Gold Winner

For Hospitality - Overall- Luxury - Hotel/Resorts

Travel + Leisure Award

Ranked #7 on the Top 15 Mexico Resort Hotels

Travvy Awards (Gold)

Best All-Inclusive Adult/Couples Resort

Travvy Awards (Silver)

Best All-Inclusive Luxury Resort

WAVE Award from TravelAge West

Best New Resort or Major Renovation, Mexico

Travel Weekly Magellan Awards Gold Winner

Hospitality Elements - Luxury (Five Star) - Standard Room Design 

Travel Weekly Magellan Awards Silver Winner

Hospitality Elements - Luxury (Five Star) - Lobby/Common Space Design and Overall Social Media.

World Travel Awards 2017

Mexico & Central America's Leading Cultural Hotel 2017

Mexico & Central America's Leading New Hotel 2017

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Smart Meetings

Platinum Choice Award: Excellence in service and amenities among meeting hotels and resorts.

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