Terms & Conditons

1 Resort Credit

Experience luxury like never before! Book a 5-night stay at our resort and receive a $1,000 resort credit per room for spa treatments, golf, and the beauty salon. This offer applies to new and existing reservations. A 35% service fee applies to all credits redeemed. Prices and services are subject to change without notice. All prices are in USD. The resort credit applies to all nights of the reservation, as long as the arrival is within the offer's selected dates. The resort credit is non-transferable, non-cashable, and cannot be combined or accumulated with other promotions or credits, such as a 15% spa discount or other resort credits.

Resort Credit offer is valid for bookings traveling through December 31st, 2026. The Resort Credit amount is determined by the duration of your stay, as detailed below:

One night = 200 Resort Credit
Two nights = 400 Resort Credit
Three nights = 600 Resort Credit
Four nights = 800 Resort Credit
Five nights = 1,000 Resort Credit
Six nights = 1,200 Resort Credit
Seven nights = 1,400 Resort Credit

and more…

Unused credit due to weather-related cancellations, no-shows, or other reasons is non-refundable. Credit does not apply to tours. Service reservations must be booked in advance of arrival. Applies to transient, social groups, and wedding groups. Terms and conditions are subject to change without prior notice.

Resort credit applies to the mentioned activities only.

Spa: Applies to the regular menu and is subject to availability. It is not combinable with or applicable to other spa discounts or promotions.

Beauty Salon: Applies exclusively to elemental services, subject to availability. It does not apply to SIGNATURE services or services with special promotions or discounts.

Golf: (restrictions apply): Applies towards green fees and shared carts. Additional services are available at the golf course, but they may not apply to this promotion. It is not applicable for products at the Pro Shop or for golf rounds at the regular price. Golf rounds include green fees, twilight fees, and junior fees; all other fees are excluded. The resort credit may not be used for equipment rental, extra rider fees, or other charges. Subject to space and availability. Roundtrip transportation to the golf course is not included, and it is not applicable with credit. It may not be used for tournament play.

2 Two adults stay free

Valid only for rooms with double beds. Up to 2 extra adults sharing the room without charge.2 This benefit applies to stays between June 1 and December 20, 2025.

3 Free roundtrip transportation

 Free roundtrip transportation for 2 adults on a shared basis. This exclusive promotion is available only for direct bookings on our official website and does not apply to groups, third-party bookings, weddings, discounted rates, special rates, or tour operators. Additional guests will be charged the regular rate. Book now and experience a hassle-free arrival and departure with our complimentary transfer offer! Free transfer for two applies for new reservations with a minimum stay of 3 nights. This complimentary transportation applies to reservations made between 8 days and up to 6 months prior to the check in date. Book within this window to take advantage of this benefit.

To confirm Transportation Service, please contact us at least 8 days before your arrival by emailing vacationmakers@unicohotelrm.com or by calling +52 984 875 7729 Ext. 4630. Schedule Monday to Sunday from 7:00 am to 8:00 pm. At least 8 days before the arrival date with your booking information: Full name, Hotel Name, Airline, Flight Number, Date and Time of arrival, and number of passengers. Extra passengers are subject to a charge according to the regular rate. Valid only for online bookings. It does not apply to third-party bookings. Subject to availability. Other restrictions may apply. We reserve the right to discontinue this promotion at any time.

The airport shuttle may stop at Hard Rock Hotel Riviera Maya before arriving at Unico Hotel Riviera Maya. The same route could be followed for the return trip, having the Cancun International Airport as the final destination. Free Transportation Service is to and from the Cancun International Airport.

4 Early check-in and late Check-out

Early check-in (12:00 pm) and late check-out (4:00 pm) subject to availability. Promotion and discounts mentioned above apply only for new reservations and booking directly through our official hotel website and call center.